Company Name
*
Name
*
First
Last
Title
*
Email
*
Phone
*
Extension (If needed)
Name of your Sales Representative
*
Do you feel your employees were adequately trained to utilize all of the features of your current device?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
How satisfied are you with the support from your Sales Representative?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
How satisfied are you with the level of reliability of your current equipment?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
How satisfied are you with the level of knowledge of your Service Technicians?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
How satisfied are you with the timeliness and accuracy of your supply orders?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
How satisfied are you with the accuracy and reporting methods as it pertains to your meter reading?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
How satisfied are you with our billing/invoicing practices?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Would you recommend MRC, A Xerox Company to a business associate?
*
Absolutely
Most Likely
Maybe
Probably Not
Not at all
If the answer above was not "Absolutely", what can we do to improve it?
Additional Comments
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